Terms & Conditions
By Purchasing any of the products from InfoMedical L.L.C. (Hereinafter: InfoMedical), I accept the following terms and conditions:
1. Price and Sales Tax
The price of the product as indicated in the attached invoice includes all shipping and handling costs. The purchaser is solely responsible for any applicable sales, use, or similar tax and agrees to indemnify InfoMedical for any such tax if not properly paid by it.
2. Terms of Payment
Payment will be made in currency according to Invoice for the full amount, including all associated handling charges. Payment will be paid no more than 30 days from date of merchandise delivery unless stated otherwise in Invoice.
The accepted methods of payment are listed in order of preference:
- Credit Card: MasterCard, VISA & American Express
- Electronic fund transfer
The purchaser agrees to pay 2% extra for any delay in payment.
InfoMedical reserves the right to select the packaging and shipping method for the order, which will ensure the stability of the product as well as efficient tracing. Any damage during shipment is covered by the warranty provided herein. Title to the goods, as well as the risk of loss of the goods, passes when the goods are placed with the shipper. The purchaser is liable for risk of loss of the goods and or damage of the goods when using his courier account. The purchaser is solely liable for any loss of the goods and/or damage of the goods when package is detained in customs and/or FDA inspection at the country of destination. It is the Purchaser duty to inform the customs/FDA/Courier to maintain the goods at the appropriate temperature conditions.
4. Designated use and Prohibition of Resale
The product is sold for laboratory research use only, for the exclusive use of the purchaser and therefore may not be resold.
5. Claims and Return Policy
Any claim and/or claim for credit or return of goods request must be made within ten (10) days of receipt of the product. Products may be returned by the purchaser within 10 days of receipt, provided that the vial(s) have not been opened, broken or otherwise altered. When the returned product is received by InfoMedical, the purchaser will be credited for 80% of the product´s price.
The purchaser should send the product/s back using his FedEx courier account and bare/responsible for any imposed customs and/or taxes that might be. The Purchaser will contact InfoMedical prior to shipping to receive the specific shipping information.
6. Limited Warranty
The Certificate of Analysis for the product, which is attached to the product, reflects its specifications, applications and conditions for use of the product. InfoMedical reserves the right to change the content of the Certificate of Analysis without prior notification. All products supplied by InfoMedical are warranted to meet the published specifications when used under normal conditions in an adequate laboratory.
InfoMedical does not make any other warranty or representation whatsoever, whether expressed or implied. In particular, InfoMedical does not make any warranty of suitability, non-infringement, merchantability or fitness for a particular purpose of any product.
7. Remedies and Limitations
Should any product fail to perform as warranted or for any other claims arising from or related to the purchase of InfoMedical products, InfoMedical liability and the purchaser´s remedy are strictly limited to the purchase price or replacement, at InfoMedical’s sole discretion, of the product.
The above referred remedy shall be the sole and exclusive remedy to the exclusion of any and all other remedies including, without limitation, claims for indirect or consequential damages.
The purchaser agrees to indemnify, defend and hold InfoMedical, its directors, officers, shareholders, employees, representatives and assignees (collectively, "Affiliates") harmless from and against any and all costs, liabilities, losses, and expenses resulting from any claim, suit action, or proceeding brought by any third party against InfoMedical or its Affiliates alleging or arising from or related to any breach of these Terms & Conditions by the purchaser.
9. Choice of Law and Jurisdiction
These Terms and Conditions will be governed by the U.S.A. law. The competent courts in Hawaii, U.S.A., will have exclusive jurisdiction on any dispute regarding the interpretation of these Terms and Conditions or other claims regarding the order.
These Terms and Conditions reflect the entire understanding and agreement between InfoMedical and the purchaser with respect to the purchase of the product(s).